Frequently Asked Questions

What does Timing do?

Timing automatically tracks which applications, documents and domains you spend time with. This way, you can quickly figure out how much time you spent on different projects and which activities (like games, Facebook, Twitter, etc.) have the worst impact on your productivity.

How does it work?

Timing can track your activities by placing a tiny utility (called the menu item) into your menu bar that automatically tracks your activities. As long as the menu item isn't running, Timing won't be able to record the time you spend using your Mac.

Which applications is Timing compatible with?

Timing automatically tracks the front document of the currently active application. Below is a list of applications which have been confirmed to be supported by Timing. Applications listed with a have not yet been tested, but are supported with very high probability.

In general, most document-based applications are automatically supported by Timing.
And even if Timing can't track document paths for an application, it will still track the name of the application and its window title.


Your favorite app is not listed here?
It might very well be supported anyway —
Download the free trial and check for yourself!

(And please let us know if you discover any supported apps not listed here.)


Browsers (domain tracking only)

Application Supported?
Safari
Chrome & Chromium
Firefox
Opera

Office / Writing

Application Supported?
Ulysses
iWork
Microsoft Office
LibreOffice
OpenOffice
Scrivener
Bean
Mariner Write
TeXShop

Tools

Application Supported?
Finder
Terminal
Console
SourceTree
GitX
Base
Cyberduck (connection name only)
Ingredients (window title only)
X11 (window title only)

Graphics & Illustration

Application Supported?
Sketch
Photoshop
Acorn
Photoshop Elements
Illustrator
InDesign
Aperture
Final Cut Pro
Pixelmator (image title only)
GIMP (X11 application, thus window title only)
Inkscape (X11 application, thus window title only)

IDEs

Application Supported?
Xcode
AppCode
Android Studio
PhpStorm
PyCharm
IntelliJ IDEA
CLion
RubyMine
WebStorm
Eclipse Foundation
Coda
Netbeans (project title only)

Editors

Application Supported?
Atom
Sublime Text 2 & 3
TextMate
CSSEdit
BBEdit & TextWrangler
MacVim & AquaMacs
Emacs (with customizations)
vim
Smultron & Fraise
Base
TextEdit

Productivity

Application Supported?
Parallels (tracks app name and window title of Windows apps in Coherence mode)
Evernote
MarsEdit
iCal
Address Book
Notational Velocity

Communication

Application Supported?
Mail
Slack (team only)
PostBox
Adium (window title only)
Thunderbird
Skype

Media

Application Supported?
QuickTime Player
VLC
iTunes
MPlayerX (video title only)

Audio & Video Editing

Application Supported?
Logic Pro X
Pro Tools 12
Final Cut Pro X

Reading

Application Supported?
Preview
Skim
DJView

Does Timing slow down my Mac?

Much care has been taken to ensure that the menu item will not slow down your Mac in any way. Although it tracks your activity every second, the menu items' average CPU usage is less than 0.5%. In addition to that, the menu item uses a maximum of 30 megabytes of system memory. Regularly memory consumption will be much less. The activity storage is also very small, growing by less than a megabyte per month.

How about privacy? Can I disable tracking for some activities?

Timing respects your privacy and you can disable tracking at any time. See our Privacy Policy for details.

It seems like Timing didn't track some activities.

Normally, Timing should be able to track activities in all apps — even if Timing doesn't support tracking document paths in a particular app, it should still track the app's name and window title. But if some activities seem to be missing, please check the following:

  1. Make sure that you have selected a date range (in the picker at the top of the window) for which Timing should have tracked data. If in doubt, "Past 90 Days" is a good choice.
  2. Make sure that the helper menu item is running and tracking has not been paused. If it isn't, you can start it via the main app's Timing menu and let it start automatically when you log in.
  3. Make sure that you have allowed Accessibility support for Timing.
  4. Make sure that you selected the correct date range in the toolbar.
  5. Make sure that the activity is not filtered out by your project selection in the sidebar.
  6. Make sure that the activity is not filtered out by the duration slider in the bottom bar (it should be all the way to the left).
  7. Make sure that the activity has not been added to the blacklist (you can double-click the blacklist to view its contents).
  8. Try restarting Timing. In some rare cases, a cache might not have been updated which can cause activities to not show up until restarting the app.

Is there a way to export my activities?

As of version 1.4, Timing can now export the raw data it capures both in CSV as well as JSON format. You can also control Timing's export functionality via AppleScript. To view the AppleScript commands Timing supports, start AppleScript Editor, then drag Timing.app onto the editor's dock icon.

The following script will export raw data in JSON format for the past seven days, for example:

tell application "Timing"
	set ex to make new export
	set first day of ex to ((current date) - 7 * days)
	set last day of ex to current date
	set export mode of ex to raw
	set duration format of ex to hhmmss
	set export format of ex to json
	set pretty print json of ex to true
	set should exclude short entries of ex to false
	# Use the empty set to export all projects.
	# Otherwise specify the full name of the project (including its parents)
	# in quotes, like "Parent/Child".
	set project names of ex to {}
	save export ex to "/Users/daniel/Desktop/Export.json"
end tell

How do I pause and resume tracking via AppleScript?

The following example script will pause tracking for one minute:

tell application "TimingHelper"
	pause tracking
	delay 60
	resume tracking
end tell

Where does Timing store its data?

Timing stores its data in the Library/Application Support/info.eurocomp.Timing (or Library/Application Support/info.eurocomp.Timing-lite) directory of your user folder. You can open it by selecting 'Go To Folder' option in the Finder's 'Go To' menu and entering ~/Library/Application Support/info.eurocomp.Timing.

The app's settings are stored in the Library/Preferences directory of your user folder, with filenames info.eurocomp.Timing.plist or info.eurocomp.Timing-lite.plist.

Will Timing track the time I don't spend at my Mac?

Timing will automatically suspend tracking after a configurable time of inactivity (150 seconds by default, but can also be disabled altogether). It will resume as soon as you return to the Mac. In addition, idle time tracking is disabled when the frontmost app prevents your screen from going dar.

Can I enter time manually?

Yes. Just click the Timing menu item and select 'Add Custom Activity'. In addition, the menu item has an option to automatically ask you what you did when you return to your Mac after having been idle.

Why is Timing asking me to enable Accessibility support?

Timing has been designed to not only track the application you are currently working in, but also which specific document you are editing. In order to be able to find out the path to that document, a specific setting in System Preferences needs to be enabled. You can do so via the following procedure:

  • Open the Security & Privacy preference pane from the System Preferences application.
  • Navigate to the Accessibility section of the Privacy pane.
  • Enable TimingHelper in the list of applications.
Under Mountain Lion and earlier, perform the following steps:
  • Open the Universal Access preference pane from the System Preferences application.
  • Wait until System Preferences has finished loading.
  • Click the checkbox that says "Enable access for assistive devices", which looks like this: Screenshot of the box to enable access for assistive devices

Can I view all my activities ordered chronologically or in a "timeline" view?

Unfortunately, this is currently not possible, as Timing groups identical activities within a one-hour period together to improve efficiency. However, you can click the "Per Hour" option in the title bar in order to show activities grouped chronologically.

How many Macs is one Timing license good for?

You can use Timing on up to five personal Macs belonging to you or your family. If you are using Timing in a business, you'll need one license per employee that uses the app or per Mac the app is used on.

Can I sync my data between multiple Macs?

Timing generates thousands of individual events every day. Syncing those reliably (and managing e.g. any overlap when you use multiple Macs at once) is very hard, so Timing unfortunately does not support syncing data at the moment. You can, however export the data (e.g. as CSV) and then import it into Numbers or Excel to merge it manually.

Is there a difference between the App Store and direct version of the app?

Both versions are currently functionally identical. However, we recommend getting the direct version for the following reasons:

  • Due to App Store policies, the App Store version defaults to not launching the menu item at login.
  • We are able to push e.g. emergency updates for the direct version more quickly.
  • If you have an EU VAT ID, you can enter it during checkout to have VAT deducted from the final purchase price.
  • Purchasing directly lets you more easily generate a proper invoice.
  • Direct purchases cost us a bit less in processing fees ;-)

How can I uninstall Timing?

See here.

My question has not been answered here. How can I contact you?

If you have any further questions, you can email us or contact us via Twitter as @TimingApp.